Ordering and Returns

ORDERING AND SHIPPING


After you place your order, you will receive two emails from findersandmakers.com. The first email is your order confirmation which will arrive within minutes of submitting your order.

If you haven't received this order confirmation within a few hours, check your spam folder. If it's not there, get in touch at hello@findersandmakers.com.

Once the order is packed and ready to be shipped to you, you will receive your shipping confirmation email including a tracking number. The email will include a link to Australia Post's online tracking service.


All orders are shipped from Melbourne, Australia.

 

RETURNING AN ITEM

 

If you are not completely satisfied with your purchase, it may be returned within 14 days of the order delivery date. The returned item must be unworn and accompanied by a Return Authority Number. All refunds will be credited for the original amount paid using the original payment method, less shipping fees, except in the case of a defective item or incorrect shipment, where we will refund you in full.

how to return AN ITEM

Please complete the form on this link and wait for our reply with a Return Authority Number and instructions on how to send your item back.