Privacy Policy

Finders and Makers is committed to giving our customers a safe and enjoyable shopping experience. In the course of your interactions with us, the date we collect is handled sensitively, securely and with proper regard to your privacy. Your personal information will not be released to anyone other than what is described in this statement.


If you have any questions or concerns related to how we protect your privacy, please contact us directly via email at hello@findersandmakers.com.

PERSONAL INFORMATION WE COLLECT


During your interaction with us, Finders and Makers may collect certain information about you when you:

  • access our site via the internet;

  • place an online order with us or in person;

  • send us an enquiry via email or telephone;

  • sign up to receive our newsletter.

 

The information we collect about you when you place an order with us and/or choose to receive email newsletters is what you supply us and may include:

  • your name

  • physical address (billing and postal addresses for payment and order delivery)

  • email address

  • contact telephone number

PAYMENT SECURITY


Finders and Makers accepts various payment options to make your shopping experience easier. These include:

  • Credit Cards (Visa, Mastercard, AMEX)

  • PayPal

 

To secure your credit card details (Visa/MasterCard/AMEX) we process your payments through Square. All credit card information our customers submit is encrypted to Square servers, regardless of whether you’re using a public or private Wi-Fi connection or a data service on your phone (such as 3G or 4G).Square complies with all required PCI standards.


If you choose to pay using your PayPal account, you will be tapping into the full security features you are accustomed to.

SHARING OF YOUR PERSONAL INFORMATION


We will only use your information in the following circumstances:

  • to provide you with products and services that you have requested from us;

  • to communicate with you, including about products and services, competition results, special offers, and events which might interest you;

  • to answer your questions and provide you with information or advice;

  • to create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts;

  • provide your personal information to third parties that assist us in providing products and services you have requested, such as delivery service provider;

  • to consider and respond to any complaints made by you;

  • to comply with laws or regulations or to comply with any directions given by regulators or authorities.

Except for the reason listed above, we do not sell any personally identifiable information associated with our customers to third parties that is collected through our website.

NEWSLETTER EMAILS


If a user wishes to subscribe to our newsletter, we ask for contact information such as first name and e-mail address to provide these communications. Because we respect our users' privacy, we provide a way to opt-out of these communications by including an unsubscribe link in every email newsletter we send.

SPECIAL OFFERS


Existing customers and subscribers will occasionally receive information on products, services and special offers via a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications by opting out using the unsubscribe link provided.

SURVEYS


From time to time, we may request information from users via surveys. Participation in these surveys or sweepstakes is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, shipping address and e-mail address), and demographic information (such as post code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of our site.

CORRECTING/UPDATING/DELETING/DEACTIVATING


If your personally identifiable information changes (such as your post code, phone, e-mail or postal address), or if you no longer desire our service, we provide a way to correct, update or delete/deactivate your personally identifiable information which you provided to us. This can be done by using the unsubscribe feature in our communication