Terms and Conditions

Please read these Terms and Conditions carefully before using the Finders and Makers (F&M) website.  If you cannot agree to these Terms and Conditions and our Privacy Policy please do not use the F&M website.  If you use the F&M website, you are deemed to have agreed to these Terms and Conditions and our Privacy Policy.

The website and its content are provided for your personal use only, and must not be used for any public or commercial purpose.

This document sets out the Terms and Conditions that govern the use of the F&M website.




As these Terms and Conditions may be amended from time to time, F&M recommends that this document be periodically reviewed. Amendments are effective immediately.




These Terms and Conditions are governed by the laws of Australia.




When using the F&M website, you must not:

  • post the private details of another person or entity;

  • impersonate or imitate another person or entity;

  • restrict or inhibit another person from using or enjoying the F&M website;

  • use the website in a manner or for any purpose which is unlawful or contrary to these Terms and Conditions;

  • breach the copyright, trademark or intellectual property rights of F&M or a third party unless the prior written consent of F&M or the third party has been obtained;

  • upload, post, email, transmit or otherwise make available any software that may contain a virus or other information that is designed to interrupt, destroy, disrupt, corrupt or limit the operation of the F&M website, its servers, software, hardware or equipment;

  • engage in any activity which is likely to cause interference, harm or disruption to the F&M website, its servers, software, hardware or equipment; or

  • breach the privacy of another.


Please report any breach of these Terms and Conditions to our customer service team via email at info@findersandmakers.com.




On submission of an order on the F&M website, F&M constitutes your offer to purchase merchandise.


When you place your order, F&M will send an email confirmation of your order outlining the details of your purchase and an allocated a Customer Order Number specific to your purchase.  Please quote your Customer Order Number when contacting F&M about your order.


All orders are subject to F&M’s approval and the availability of merchandise.


If the merchandise ordered becomes unavailable, F&M will contact you. If you have paid for merchandise that is or becomes unavailable, F&M will promptly refund the cost of that merchandise to you.


The images, descriptions and prices of merchandise on the F&M website are provided for your reference only. 


F&M may place a limit on the quantity of merchandise that can be ordered on the F&M website.




All orders are priced in Australian dollars and include GST.


All prices quoted on the F&M website exclude postage and handling costs.  You will be charged extra if applicable.


If the price of merchandise is reduced after you place an order, F&M will not offer a subsequent price adjustment.  The relevant price of merchandise is the price of merchandise at the time you place your order.




F&M may in our absolute discretion, cancel or refuse to accept an order at any time, without liability. 


If F&M cancels an order after you have made a payment, F&M will refund that payment to you but will have no further obligations or liabilities to you.




You must provide complete, true and up to date payment and billing details.


When you place an order on the F&M website, you authorise F&M to deduct payments from the credit card you provide.


You must be the authorised holder of the credit card or be authorised to use the credit card in order to have payment details authorised and processed. F&M can request or demand proof of authorisation.


F&M can refuse to authorise and process an order for any reason.  F&M may request credit, anti-fraud and identity checks if we believe this is necessary.


If F&M cannot charge payment to your credit card or if a payment is declined or returned for any reason, F&M may in our absolute discretion suspend or cancel your order and all our obligations with you under these Terms and Conditions.


If F&M is charged a fee for processing your credit card by your bank or financial institution, you will be liable for these charges. F&M will notify you of these charges if they apply.


F&M uses a secure payment system that encrypts credit card information to protect you in accordance with best industry practice.


While F&M uses all reasonable steps to ensure your personal information remains secure, you must understand that it is impossible to completely guarantee that the transmission of data over the Internet will always be totally secure.


Any information submitted to F&M on the F&M website is done so at your own risk.




If F&M have accepted your order and payment has been authorised and processed, the merchandise purchased will be promptly delivered to you.


F&M only uses reputable postage and courier services to deliver merchandise to the delivery address selected by you, a trackable Australia Post service in most instances.


F&M accepts no responsibility or liability if merchandise is returned to us or if there is a delay in delivery which is beyond our reasonable control.


Title to the merchandise and the risk of loss or damage to the merchandise passes to you upon receiving delivery of the merchandise from the F&M postal or courier service.




The F&M website, its content, layout and design together with any name, logo, photograph, video, image, code, text, data, graphic, software or other identifying mark appearing on the website, may only be used for your personal reference, and may not otherwise be copied, reproduced, used, stored, published, altered, licensed, downloaded or transmitted in any form or by any means in whole or part, without the prior written consent of F&M.


All names, logos and trademarks appearing on the F&M website are the property of F&M.


Nothing on the F&M website or in these Terms and Conditions should be construed as conferring a licence or right to use the F&M website or any name, logo, trademark unless the prior written consent of F&M or a third party has been obtained.




From time to time F&M may run competitions and promotions.  These competitions and promotions may be subject to separate Terms and Conditions in addition to these Terms and Conditions.  Any additional Terms and Conditions will be made available on the F&M website.  Please read all additional Terms and Conditions.


Involvement in a competition or promotion will be deemed as acceptance of these Terms and Conditions and any additional Terms and Conditions governing the competition or promotion.



Use of the F&M website is on an “as is” and “as available” basis.


Use of the F&M website is at your own risk.


F&M does not warrant or guarantee that the F&M website is accurate, correct, secure, reliable, timely, complete, adequate for any purpose or that it will remain uninterrupted or virus free.


F&M is not liable for any error or omission in information on the F&M website.


F&M may modify, discontinue, interrupt, suspend or limit the use of the website at any time when we believe it is reasonably necessary to do so.  F&M is not liable for any modification, discontinuance, interruption, suspension or other limitation of the website.


Any material downloaded or otherwise obtained through the F&M website is done so at your own risk and discretion.  F&M is not responsible in any way for any damage to your computer or network that may result.


To the maximum extent permitted by law F&M expressly disclaim all representations and warranties of any kind, unless otherwise stated.




If you fail to comply with these Terms and Conditions as amended from time to time, F&M may without limitation, in our absolute discretion and without notice:

  • suspend or terminate your access to the website; or

  • take legal action where necessary.



Without limitation, F&M is not liable for any loss, damage, cost, expense, liability, action, claim, judgment or penalty whatsoever arising directly or indirectly as a result of or in connection with:

  • your use of the website;

  • any transaction entered into through or from the website;

  • your inability to use the F&M website for whatever reason;

  • the deletion, correction, destruction, damage, loss or failure to store or retain information;

  • your use of any products or services obtained on or through the F&M website;

  • any unauthorised access to the F&M website;

  • the transmission of any virus onto your computer;

  • the unauthorised alteration of data or transmissions;

  • any other matter relating to the F&M website; and

  • any breach of these Terms and Conditions by you.




You agree to indemnify and hold F&M harmless against any loss, damage, cost, expense, liability, action, claim, judgment or penalty arising directly or indirectly as a result of or in connection with:

  • a breach of these Terms and Conditions by you;

  • your access to or use of the F&M website; and

  • a breach of Australian and/or International copyright laws by you.




By accessing and using the F&M website you agree to receive electronic and marketing communications from F&M. 


You can elect to discontinue communications from F&M at any time.




If any part of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remainder of the Terms and Conditions will continue to apply.




If you have any queries or would like more information about these Terms and Conditions please contact our customer service team via email at hello@findersandmakers.com.